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ÌÇÐÄ̽»¨ - Life at BAT

life at bat

Life at BAT

A stretching and supportive culture

Our world is changing. Many of our consumers seek new products that provide the pleasure of smoking and consuming nicotine, but with reduced risks.


And we aim to be at the forefront of this change as we strive towards our long-held ambition to provide our consumers withÌýreduced-risk*† products.

As we continue on the journey of transforming our business, we want to attract the best people and offer an inspiring place to work.

As such, protecting our people’s wellbeing and listening to their views are fundamental. We want a stretching and supportive culture founded on personal commitment and responsibility that attracts, engages and retains the most talented and diverse people.

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TOMORROW CAN'T WAIT
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Our world is changing and ÌÇÐÄ̽»¨is transforming. Find out more about our journey to build A Better Tomorrowâ„¢.

Proud to be a Top Employer

We are proud of the external recognition we receive each year for our standing as a leading employer in countries worldwide.

In January 2025, we were recognised as a Global Top Employer for the eighth consecutive year by the Top Employers Institute after being named as a Top Employer across six regions – Africa, Asia Pacific, Middle East, Latin America, North America and Europe, and in 38 markets.

This global accolade reflects our commitment to nurturing and furthering the careers of our people globally.

Listening to our people


Working at ÌÇÐÄ̽»¨means being listened to and feeling valued.

Our biennial ‘Your Voice’ global employer survey is a big part of that.Ìý In our most recent, 2021 Your Voice global employee survey, we were pleased to surpass our 2019 response rate with 93% of all employees globally choosing to respond (7% higher than our global FMCG comparator group).

Our 2021 Your Voice results outperform our FMCG comparator group in most categories, with strong results in diversity and inclusion, people management, corporate responsibility and empowerment. Our 2021 results were 1% higher than our FMCG comparator group for our Employee Engagement Index and 4% higher than our FMCG comparator group for our High Performance Index. These results reflect a connected, committed, energised and high performing organisation. We use these results as the basis for further shaping the priorities of the organisation.

Find out how we are building A Better Tomorrowâ„¢ for our employees in ourÌýÌýÌÇÐÄ̽»¨Combined Annual and Sustainability Report 2023 (8.0 mb)ÌýÌý.

Benefits of working at BAT


We recognise that attracting and retaining a diverse workforce, and providing aÌýwelcoming, inclusive working environmentÌýare key drivers in supporting and enabling our ambitious transformation journey.

Employee health and wellbeing


We offerÌýPhysical, Emotional, Financial and SocialÌýwellbeing benefits and programmes which support the ‘whole’ person by catering to their total wellbeing and diverse needs.

Some examples from selected markets include1:

  • ComprehensiveÌýhealth insurance, health screenings, andÌývaccination programmes
  • Initiatives to promote fitness, such asÌýhealth centres, discountedÌýgym memberships, sporting clubs/events, andÌýcycle to workÌýschemes
  • Employee Assistance ProgrammesÌýofferingÌýfree, confidential emotional supportÌýandÌýshort-term counselling
  • Core benefit provision in the form ofÌýpensionÌýand life insurance
  • Volunteering initiatives to promote strong connections with the local community
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Support for families


We pride ourselves on having aÌýfamily-friendly work environment. No one at ÌÇÐÄ̽»¨should have to choose between their career and their family.

OurÌýParents@BATÌýplatform provides our employees with accessible assistance, particularly when welcoming new members to the family. This initiative allows all new mothers and adoptive parents to take aÌýminimum of 16 weeks’ fully paid maternity leave, regardless of location, going beyond many local requirements.

The platform also hosts extensive support materials, along with a 24-hr coaching service, to help ensure a successful transition into the workplace for returning parents and carers.

OurÌýReturn-to-WorkÌýguarantee means that all new mothers who are on maternity leave (or parents who are on adoption leave) for 12 months or less, will beÌýguaranteedÌýto return to their previous job, or to a suitable alternative wherever reasonably practicable. The first year after the child arrival, parents/carers are also able to request forÌýflexible working.

Some of our markets also provide further childcare-related benefits, including on-siteÌýbreast-feeding facilitiesÌýandÌýchildcare facilities, orÌýchildcare vouchers1.

Flexibility


We aim to help support improvedÌýwork-life integrationÌýto create aÌýmore productiveÌýandÌýempowered workforce.

Across our business, a hybrid remote working model is considered normal practice.

Many of our locations supplement their hybrid working arrangements even further, with some affording their employeesÌýautonomy to flexibly scheduleÌýworking from home time, the ability toÌýwork from anywhereÌýfor an agreed period, orÌýpart-time workingÌýsolutions depending on the type of role preformed.Ìý

* Based on the weight of evidence and assuming a complete switch from cigarette smoking. These products are not risk free and are addictive.
† Our Vapour product Vuse (including Alto, Solo, Ciro and Vibe), and certain products, including Velo, Grizzly, Kodiak, and Camel Snus, which are sold in the U.S., are subject to FDA regulation and no reduced-risk claims will be made as to these products without agency clearance.

1ÌýThe exact benefit arrangements provided to local employees will depend on local market practice.