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Online

First go to theÌý. You will be taken to the Shareholding Section where you will need your Shareholder Reference Number or SRN* to progress to Account Details where you can:

• ÌýView your account balance
• ÌýView your dividend payment history
• ÌýCheck the status of your bank payment instructions
• ÌýCheck the status of your Dividend Reinvestment Plan (DRIP)
• ÌýRequest to receive Electronic shareholder communications
• ÌýChange your address details
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* You may continue to use your Lloyds TSB Registrars shareholder account number which can be found on your share certificate or a recent dividend tax voucher.

For other web-based enquiries, please visitÌý

By post or telephone

You can contact Computershare at the address below. You may also telephone a representative between the hours of 08.30 and 17.30 GMT.

Computershare Investor Services PLC
The Pavilions
Bridgwater Road
Bristol
BS99 6ZZ

Telephone Number: 0800 408 0094 (UK)
Overseas Number: +44 370 889 3159

Web-based enquries:Ìý

Website: